Frequently Asked Questions (FAQs) on Home Care Packages
What can I spend my Home Care Package on?
You can use your Home Care Package to cover personal care, home assistance, healthcare services, social activities, and certain home modifications to support independent living. Exclusions apply to general living costs, non-care-related modifications, and medical expenses already covered by other programs.
What is a Home Care Package?
A Home Care Package is a government-subsidized program providing elderly Australians with funds for in-home care services to support their independence. The funds are managed by an approved provider based on your care needs.
How do I get a Home Care Package?
To receive a Home Care Package, contact My Aged Care to arrange an assessment. If eligible, you’ll be placed on a waitlist and notified when your package is assigned.
Who is eligible for a Home Care Package?
Australians aged 65 and over, or 50 and over for Aboriginal and Torres Strait Islanders, may qualify if they need help to live safely at home. People under 65 with special care needs may also be eligible.
How much funding does a Home Care Package provide?
Funding varies from $10,588.65 to $61,440.45 per year, depending on your care level. Your provider can help allocate funds based on the services you need.
What are the different levels of Home Care Packages?
There are four levels: Level 1 (basic care), Level 2 (low care), Level 3 (intermediate care), and Level 4 (high care). Each level provides progressively more funding and support hours.
Are there out-of-pocket costs for a Home Care Package?
Yes, some fees may apply, including a Basic Daily Fee and an Income-Tested Care Fee. These costs depend on your provider and personal income level.
Can I use my Home Care Package for personal alarms?
Yes, many Home Care Packages cover personal alarms and assistive technology that enhance safety and independence at home. Speak with your provider to add this to your care plan.
What services are excluded from a Home Care Package?
Excluded services include rent, mortgage, utilities, groceries, general medical costs, and any services provided by other government programs like Medicare.
How long does it take to get a Home Care Package?
Wait times depend on care level and priority, typically ranging from a few months for Level 1 to over a year for Level 4. Contact My Aged Care for an updated estimate.
Can I change my Home Care Package provider?
Yes, you can switch providers if needed. Review any exit fees with your current provider and explore new options that fit your needs.
What should I look for in a Home Care Package provider?
When choosing a provider, consider your specific care needs, service offerings, fee structures, and reputation. Feedback from family and healthcare providers can also help.
What if my care needs change over time?
If your needs change, request a reassessment to adjust your care plan and possibly move to a higher package level. This can help ensure you get the support you require.
What other government funding options are available for personal alarms?
If you aren’t eligible for a Home Care Package, you may still be able to access a personal alarm under geat2GO. If you’re under the age of 65 and receive services under the NDIS, you can also use NDIS funding to pay for your personal alarm.
Are emergency response alarms covered in Home Care Packages?
Yes, emergency response alarms, such as personal and mobile alarms, are covered to ensure quick access to help in case of an emergency.
Can I self-manage my Home Care Package?
Yes, you may self-manage your package with certain requirements, like Care Management, still provided by law. Talk to your provider to explore this option.
