Umps Mobile Personal Alarm
The Umps Mobile Alarm provides 24 / 7 peace of mind, both inside and outside the home.
Umps Mobile Alarm
Advanced mobile personal alarm
Professional or Family monitoring
24/7 every day of the year
No Wi-Fi required
Inbuilt Telstra 4G connectivity works Australia wide
Keep family in the loop
Record up to 5 emergency contacts
GPS location sharing in emergencies
Operators or Contacts receive live GPS location during alerts
Automatic falls detection
With adjustable falls detection sensitivity
Live Location Check-In
Along with the option to enable Wandering Alerts
Suitable for wet areas
Water resistant (IP67 certified)
12 month warranty
Added peace of mind
How it works
A mobile medical alert for 24/7 support
Get help any time, day or night. Activate your mobile alarm to speak to our response centre, where an operator will provide you with support.
The Family Response Plan is also available for customers who prefer their friends and family to receive alerts.
Trained operators respond to alerts in ~2 minutes
We contact family or emergency services
Our operator stays on the line with you until help arrives
Automatic falls detection
The Umps Mobile Alarm features automatic falls detection with adjustable sensitivity, providing reliable support that suits your needs.
Multiple sensors for hard falls detection
Audible warnings allowing users to cancel a fall alert
Adjustable settings to reduce false alarms
Lightweight and comfortable
The Umps Mobile Alarm is designed to be discreet, lightweight, and comfortable, making it easy to wear and use every day.
Comfortable to wear all day weight just 53 grams
3 to 5 days battery life so you stay connected
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Water resistant and can be worn in the shower
Our customers
Getting started is quick and easy
STEP 1
Order your Umps Mobile Alarm
Place your order through the Umps website or contact us to order over the phone.
STEP 2
Complete your Registration
We’ll contact you to answer any questions you have and collect information about your nominated contacts.
STEP 3
Receive your Umps Mobile Alarm
We post your Umps Mobile Alarm within 24 hours of completing your registration. It will arrive fully set up and ready to plug in.
STEP 4
Start wearing your Umps Mobile Alarm
Power on your Umps Mobile Alarm and you’re ready to go. Our team will also call to make sure you’re comfortable using your personal alarm.
“We first developed our technology to support my grandpa after a fall. He wanted to continue living at home doing the things he loved, and we were committed to making that a reality. We all called him Umps.
Now, we bring that same commitment to your family”.
Adam Jahnke, Founder and CEO
Supported by
Frequently Asked Questions
We’ve answered the most commonly asked questions here.
If buying directly from Umps, your Umps Mobile Alarm will cost $495 for everything you need to get started. Ongoing service costs for Professional Response are $35 a month, and include cellular connectivity and 24 x 7 monitoring. For Family Response, the first year is free.
You can use the Umps Mobile Alarm everywhere there is Telstra signal. It is designed for people on the move who want a personal alarm at home and out in the community.
Yes, your Mobile Alarm is like a mobile phone and needs to be charged regularly. With typical usage we see the battery last three days or 120 hours in standby mode. We recommend that our customers charge their Mobile Alarm every night to form a habit.
Yes, your Mobile Alarm supports these languages for the interface: Italian, Greek, Cantonese, Mandarin, Vietnamese, Arabic, Croatian, and Macedonian. Please let us know your preference at time of ordering.
Yes, we can enable Wandering Alerts for your device. All Mobile Alarms have the Location Check-In feature, in addition, when an alert is raised the GPS coordinates are sent to Nominated Contacts.
When activated, your Umps Mobile Alarm connects you to our 24/7 Australian-based monitoring centre. A real person will speak with you and provide any necessary support, whether it’s connecting you with a loved one or, in the case of an emergency, dispatching an ambulance.
Yes, you can use a personal alarm with a pacemaker; however, it's important to follow guidelines from both Umps and your pacemaker manufacturer. For more information, read our detailed review on considerations when using a personal alarm with a pacemaker.
Yes. The Mobile Alarm detects hard falls with fewer false alarms than previous technologies. Please note: falls detectors can miss some falls, so use this as backup protection.
Yes. The Umps Mobile Alarm is water resistant and can be worn in the shower.
The Umps Mobile Alarm has been designed to avoid accidental activations. However, if you accidentally trigger your personal alarm, you can cancel the alert within a few seconds. Alternatively, you can just let one of our friendly operators know it was unintentional.
We dispatch all orders by express post within 2 business days, which means in most cases you should receive your order in the same week it’s placed.
Yes. Your home care provider can refer you to receive an Umps Mobile Alarm. If you provide us with their details we are happy to contact them to discuss ordering and payment through your package.
Of course, please call us on 1300 907 272, or fill out the enquiry form and we'll call you back.
Still have questions?
Contact us for further assistance.
Umps Mobile Alarm