Give your parents independence, give yourself peace of mind
The personal alarm that actually gets used. No charging, no fuss, just protection when it matters most
Plans start at $1.11 a day
Umps Home Alarm
The personal alarm that actually gets used. No charging, no fuss, just protection when it matters most. Clear two-way calls.
What's Included:
- Home Alarm Hub - no set up required, works immediately
- Pendant Button - 4+ year battery, no charging, only 14g
- Telstra SIM with 4G Australia-wide, plus Wi-Fi and Ethernet calling
- 24 x 7 monitoring by family or call centre
- Free Express Shipping
or rent for $30/month
1. Your Personal Alarm
Home Alarm
Home Alarm Hub and Pendant Button
$749
one-off
2. Pick one monitoring plan
Professional Response Plan
24/7 professional monitoring
$35/month
or $420/year
Family Response Plan
Calls and texts your family
First year free
then $40/year
No lock-in contracts.
How it works
Simple steps to get peace of mind at home
1. Wear it
comfortably as a Pendant or Wrist Strap
2. Press Button
in an emergency to make calls through the hub
3. Get Help
immediately from family or monitoring centre
Why people choose the Umps Home Alarm
No charging required
The Pendant Button battery lasts over 4 years. Nothing to charge, ever.
Instant Connection
Everything arrives set up, just plug in and go.
Shower Safe
Water resistant and showerproof, so it's safe to wear in the shower.
Comfortable
Lightweight (14g) and comfortable to wear.
Covers the whole home
Pendant range covers the home and garden.
Calls over internet or 4G
Telstra 4G included Australia-wide. On the Professional plan, calls run over your Wi-Fi or Ethernet too, so no mobile coverage is needed.
Calls over your internet, not just the mobile network
Most personal alarms stop working when mobile coverage drops out. The Umps Home Alarm doesn't.
The call itself runs over the internet
On the Professional Response Plan, the Home Alarm places emergency calls over your Wi-Fi or Ethernet. Not just an alert. A real two-way call with a trained operator.
Switches connections automatically
Telstra 4G is included Australia-wide. If one connection drops, the alarm falls back to another on its own. Nothing to press, nothing to configure.
Made for black spots and outages
Rural properties, thick walls, weak reception, the next network outage. If the home has internet, the alarm can still call for help.
Many alarms described as internet-connected only send an alert over the internet. The voice call still needs mobile coverage. With the Umps Home Alarm, the call itself goes over your connection.
See the Professional Response PlanTransparent Pricing
Buy or rent the Home Alarm, then choose how alerts are answered.
Buy
Pay once for the Home Alarm and keep it.
1. Your Personal Alarm
Home Alarm
Home Alarm Hub and Pendant Button
$749
one-off
2. Pick one monitoring plan
Professional Response Plan
24/7 professional monitoring
$35/month
or $420/year
Family Response Plan
Calls and texts your family
First year free
then $40/year
Rent
A low monthly cost. Good while you wait for funding.
1. Your Personal Alarm
Home Alarm
Home Alarm Hub and Pendant Button
$30/month
rental
2. Pick one monitoring plan
Professional Response Plan
24/7 professional monitoring
$35/month
Family Response Plan
Calls and texts your family
Included
with your rental
Ways to wear it
Choose one when you order. Either way it's included.
Around the neck
The Pendant Button on a lanyard.
Included
On the wrist
The Pendant Button on a buckle or magnetic strap.
Included
Add-ons and accessories
Add extras when you order.
Additional Pendant Button
For a second person in the home, or a spare.
$99
Wall Button
Fixed to the wall in places like the bathroom.
$109
Pendant Case
A coloured case for a neck-worn Pendant Button.
$10
Keysafe
Lets responders get in during an emergency.
$39
Funding can cover the alarm and monitoring
The Home Alarm and its monitoring can be funded through NDIS, CHSP and Support at Home. It's also on geat2GO. Search “Umps”.
Waiting on funding approval? Rent now so your client is safe in the meantime.
No hidden fees
No extra costs or surprises
No lock-in contracts
Cancel plan anytime, no fees
60-day money-back
Full refund guarantee
12 months warranty
Full manufacturer coverage
Free Express Shipping
Australia-wide delivery
Australian support
Helpful local team
Trusted by real people
Trusted by 1000's of Australian customers and their families
Getting an Umps for my dad has provided a level of safety that my brothers and I couldn't offer him previously. He has the peace of mind to continue living independently on his rural property, and he loves it!
Jim N.
Son
I'm truly grateful for this service. It gives me peace of mind knowing help is just a button away, and it's comforting to know they can quickly reach my family in an emergency.
Linda L.
Umps user
My thanks to Umps, they're always appreciated! I always tell others about your system. It provides such peace of mind for the family.
Debbie S.
Daughter
Installing the Hub was simple and easy. On my first call, the operator was friendly and put me at ease. I now feel very comfortable using my personal alarm if I need to.
Thelma E.
Umps user
Umps has given us that extra layer of protection and reassurance for our family.
Robin E.
Daughter
I had a fall and was stuck in the bathroom, the umps personal alarm allowed me to call for help and get an ambulance to my house and take me to hospital. This device truly saved my life.
John J.
Umps user
It was easy to organise and gives myself and my mother peace of mind.
Donna L.
Daughter
It's a privlage to have this here with me, it's a safeguard because you never know when you're going to fall.
Ronald B.
Umps user
My Umps alarm provides my family and I with peace of mind when I'm at home alone. I love that I don't have to charge it!
Petra
Umps user
I wear the pendant every day; it's so comfortable, it's a part of me now.
Valda F.
Umps user
The monitoring operators are really nice and easy to understand.
Diane C.
Umps user
Ready for peace of mind at home?
Join thousands of Australian families who trust Umps to keep their loved ones safe.
Your Questions About Keeping Your Loved One Safe
Help Your Parents Live Independently at Home
Take the first step towards safer, more independent living today.