Place a Referral
Place a referral online and get an instant quote. Or order directly for the request to be sent straight to billing.
Not sure which alarm suits the client? Try the Prescription Quiz. Looking for private pay? Order direct.
- A few minutes to complete
Your details, your client's, and the alarm choice.
- Transparent pricing
Itemised quote — device, monitoring, delivery.
- Customisation for clients
Wear style, colour, strap type, monitoring tier.
How a referral becomes a working alarm
Six steps from your referral to an alarm in your client’s hands. Invoiced orders skip the quote approval.
- 01
Fill out your details and the client's
Your name, organisation, and email — plus the client's name and delivery address. Saved for next time.
- 02
Get a quote and PDF
An itemised quote is sent to your inbox. Quotes can be forwarded to the right person for approval.
- 03
Accept the quote
Reply to accept the quote. Invoices skip this step entirely and go straight to billing.
- 04
We collect client registration details
Emergency contacts, medical notes, monitoring preferences. We contact your client directly to get these details.
- 05
Personal alarm shipped to client
Configured to your client’s setup so it arrives ready to use. Tracking updates sent to the client.
- 06
Setup call and ongoing support
We call the client to walk through the alarm, test it, and answer questions. Australian-based support is available at any time.
Prefer a phone call?
Talk through a complex case, ask about funding, or get walked through the form. Our Australian-based team picks up.