Umps Health
Refer a Client
For referrers

Get a quote or invoice

Place a referral online and get an itemised PDF same day — quote or invoice, whichever your client needs.

Place a referral1300 907 272

Looking for private pay? Order direct.

  • A few minutes to complete

    Your details, your client's, and the alarm choice.

  • Transparent pricing

    Itemised quote — device, monitoring, delivery.

  • Customisation for clients

    Wear style, colour, strap type, monitoring tier.

How it works

How a referral becomes a working alarm

Six steps from your referral to an alarm in your client’s hands. Invoiced orders skip the quote approval.

  1. 01

    Fill out your details and the client's

    Your name, organisation, and email — plus the client's name and delivery address. Saved for next time.

  2. 02

    Get a quote and PDF

    An itemised quote is sent to your inbox. Quotes can be forwarded to the right person for approval.

  3. 03

    Accept the quote

    Reply to accept the quote. Invoices skip this step entirely and go straight to billing.

  4. 04

    We collect client registration details

    Emergency contacts, medical notes, monitoring preferences. We contact your client directly to get these details.

  5. 05

    Personal alarm shipped to client

    Configured to your client’s setup so it arrives ready to use. Tracking updates sent to the client.

  6. 06

    Setup call and ongoing support

    We call the client to walk through the alarm, test it, and answer questions. Australian-based support is available at any time.

Place a referral
Talk to us

Prefer a phone call?

Talk through a complex case, ask about funding, or get walked through the form. Our Australian-based team picks up.