For referrers

Alarms worth recommending

Designed in Australia, monitored locally, and built so your clients actually want to wear it.

Trusted by thousands of clients across Australia & New Zealand
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Why recommend Umps

Three reasons to choose Umps

01 — A fit for every client

Lightweight and smaller with a range of wear options

Home Alarm, Mobile Alarm wrist or pendant, strap style choice, and Family or 24/7 Professional Monitoring options. One range that works across a whole caseload.

Umps Mobile Alarm
Umps Mobile Alarm
Umps Home Alarm
Umps Home Alarm
02 — Better support for Clients

Reduced tech abandonment

We help clients get comfortable with the alarm and provide ongoing check-ins.

Place a referral
03 — Major funding schemes supported

Support at Home, NDIS, geat2GO

Each scheme has its own ordering process and clear pricing — we'll point you at the right one. Not sure which fits your client?

Talk to us
Support at Home
NDIS
GEAT2GO Supply Partner
Coming soon —Live order tracking with SMS and Email notifications. No more wondering where an order is or when it will arrive.
Free demo kits

Put one in your client's hands

The quickest way to know if Umps is right for a client is to try one. Order a free demo kit — no commitment, no return required — and we'll send all of the wear options for you to walk through with clients.

  • Home Alarm Pendant and Wrist Button
  • Black and White Mobile Alarm with Pendant and Wrist options
  • Client Brochures
  • Handy carry pouch
Demo kit contents: Hub, pendants, mobile alarm, quick-start card
The range

Our personal alarms

Two products with a range of wear options — so you can recommend what suits each client, whether they're at home or on the move.

Umps Home Alarm

Umps Home Alarm

For people who primarily need support at home.

$749from
  • Lightweight — 14 grams
  • No charging required
  • Connect multiple buttons to base Hub
  • Wrist-worn option available
  • Shower proof and water-resistant
Learn more
Umps Mobile Alarm — Watch

Umps Mobile Alarm — Watch

For people who are active within their community.

$495from
  • Wrist-worn device
  • Available in White or Black
  • Emergency GPS location
  • Battery life of 2–4 days
  • Advanced falls detection
  • Shower proof and water-resistant
Learn more
Umps Mobile Alarm — Pendant

Umps Mobile Alarm — Pendant

For people active in their community who prefer a pendant.

$495from
  • Neck-worn pendant
  • Available in White or Black
  • Emergency GPS location
  • Battery life of 2–4 days
  • Advanced falls detection
  • Shower proof and water-resistant
Learn more
Monitoring

Two ways to stay safe

Learn more about our monitoring options
Professional Monitoring

24/7 staffed response centre

When your client activates their alarm or a fall is detected, our trained operators respond and contact family or emergency services based on your client's needs.

29.84s
Average response time, March 2026
>95%
Calls answered within 2 minutes
Family Monitoring

Family is the first responder

Up to five nominated contacts receive an SMS with the client's GPS location, then are called in sequence. No operator — calls go straight to family.

$40
/year, family responds first
Free for the first year with any Mobile Alarm. One of the most affordable monitored options in Australia — designed for clients whose families want to be the first responders rather than a call centre.
From referrers

In their own words

Referring a monitored alarm for my clients is so important — it takes the pressure off their family to drop everything in an emergency. The Hub fits so well into my clients' homes.
LS
Lisa S.
Occupational Therapist
When I order Umps, the process is straightforward and it arrives in a timely fashion. The Umps team is very helpful, responsive, and answers all my questions. I wouldn't hesitate to use Umps again.
ET
Emma T.
Occupational Therapist
The monthly cost is more reasonable than other options out there, and it's great to know there's strong support for setup, installation, and any issues. I'm very impressed with the alarm.
AA
Alice A.
Occupational Therapist
Trusted across aged care

Recommended by leading aged-care providers and allied health teams across Australia and New Zealand

AnglicareMercy HealthBupaCoolibah CareUniting AgewellEvergreenVMCH