Reviews

We’re proud of the work we do to support older adults live life their way with safety and independence. Read what they have to say about Umps.

Family reviews

Read reviews from older adults and their families about Umps

Linda L.

Umps user

"I’m truly grateful for this service. It gives me peace of mind knowing help is just a button away, and it’s comforting to know they can quickly reach my family in an emergency."

Debbie S.

Daughter

"My thanks to Umps, they're always appreciated !
I always tell others about your system.
It provides such peace of mind for the family."

Thelma E.

Umps user

"Installing the Hub was simple and easy. On my first call, the operator was friendly and put me at ease. I now feel very comfortable using my personal alarm if I need to."

Day and night support
Why families choose Umps

Our product provides reassurance for families knowing that their loved one has support.

They know their parent wants independence at home without the stigma that usually comes with personal alarms. That's why we designed our product to fit seamlessly into their life.

Robin E.

Daughter

"Umps has given us that extra layer of protection and reassurance for our family."

Why clinicians choose Umps

Contact us to request brochures, display units, a training session or discuss your specific client’s needs.

Typically dispatched within 24 hours of receiving a referral

Proactive support for clients to  set up the Umps Link

Regular check-ins to ensure clients remain confident using their Umps Link

Emma T.

Occupational Therapist

"When I order Umps, the process is straightforward, and it arrives in a timely fashion. The Umps team is very helpful, responsive, and answers all my questions.I appreciate the compact box the device arrives in, and I love that it doesn’t include unnecessary cords or confusing paperwork.

Overall, I wouldn’t hesitate to use Umps again!"

Lauren J.

Occupational Therapist, NSW Health

"Setup and instructions were very simple and easy to follow. The testing process was straightforward, and the Umps team was incredibly responsive. Our OT was even able to complete the testing on the day of the visit without any prior notice—thank you for making that possible! Thank you for sending through our demo model!"

Alice A.

Occupational Therapist

"I was really impressed with the look of the alarm and I definitely think our clients would appreciate having something more discrete and not so bulky as this is a common complaint."

TESTIMONIALS

Hear what
clinicians have
to say

Alice A.

Occupational Therapist

"I’m really impressed with the accessibility, especially the fact that you don’t need to charge the pendant and the features designed for visually impaired clients.

The different connectivity options are a big bonus too. The monthly cost is more reasonable than other options out there, and it’s great to know there’s strong support for setup, installation, and any issues that might come up.

Overall, I’m very impressed with the alarm and would definitely consider it if I were choosing a monitored alarm."

Lisa S.

Occupational Therapist

"Referring a monitored alarm for my clients is so important, as it takes the pressure off their family to drop everything in an emergency situation. The Hub fits so well into my clients' homes. Having the flexibility to mount on a wall, or place on a flat surface means it is suitable for all homes, irrespective of size."

Emma T.

Occupational Therapist

"Overall, I wouldn’t hesitate to use Umps again."
LEARN MORE

Discover how Umps could work for you

We support families and aged care providers

Learn about the Umps Link

Thousands of people use Umps to maintain independence at home.

Refer a client

We work with leading care providers to offer Umps under geat2GO, Home Care Packages and the NDIS.