Reviews

Trusted by real people

We're proud of the work we do to support older adults live life their way with safety and independence. Read what they have to say about Umps.

4.7/5

Family reviews

Read reviews from older adults and their families about Umps

"I'm truly grateful for this service. It gives me peace of mind knowing help is just a button away, and it's comforting to know they can quickly reach my family in an emergency."

Linda L.

Linda L.

Umps user

"My thanks to Umps, they're always appreciated! I always tell others about your system. It provides such peace of mind for the family."

Debbie S.

Daughter

"Installing the Hub was simple and easy. On my first call, the operator was friendly and put me at ease. I now feel very comfortable using my personal alarm if I need to."

Thelma E.

Thelma E.

Umps user

"Umps has given us that extra layer of protection and reassurance for our family."

Robin E.

Daughter

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Hear what clinicians have to say

Occupational therapists across Australia recommend Umps for their clients

Healthcare Professional

"When I order Umps, the process is straightforward, and it arrives in a timely fashion. The Umps team is very helpful, responsive, and answers all my questions. I appreciate the compact box the device arrives in, and I love that it doesn't include unnecessary cords or confusing paperwork. Overall, I wouldn't hesitate to use Umps again!"

Emma T.

Emma T.

Occupational Therapist

Healthcare Professional

"Setup and instructions were very simple and easy to follow. The testing process was straightforward, and the Umps team was incredibly responsive. Our OT was even able to complete the testing on the day of the visit without any prior notice—thank you for making that possible! Thank you for sending through our demo model!"

Lauren J.

Lauren J.

Occupational Therapist, NSW Health

Healthcare Professional

"I'm really impressed with the accessibility, especially the fact that you don't need to charge the pendant and the features designed for visually impaired clients. The different connectivity options are a big bonus too. The monthly cost is more reasonable than other options out there, and it's great to know there's strong support for setup, installation, and any issues that might come up. Overall, I'm very impressed with the alarm and would definitely consider it if I were choosing a monitored alarm."

Alice A.

Alice A.

Occupational Therapist

Healthcare Professional

"I was really impressed with the look of the alarm and I definitely think our clients would appreciate having something more discrete and not so bulky as this is a common complaint."

Alice A.

Alice A.

Occupational Therapist

Healthcare Professional

"Referring a monitored alarm for my clients is so important, as it takes the pressure off their family to drop everything in an emergency situation. The Hub fits so well into my clients' homes. Having the flexibility to mount on a wall, or place on a flat surface means it is suitable for all homes, irrespective of size."

Lisa S.

Occupational Therapist

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