Peace of mind, wherever you go

The Umps Watch ensures 24 / 7 support is always on your wrist so you can continue to live life your way.

COMMUNITY BASED PERSONAL ALARM

Umps Watch

$495
+
$22
/ month
Free next day shipping
SIM and connectivity included
No lock-in contracts
First month free
Talk to us First
Umps Watch x 1
Sleek charging dock
Connectivity
Telstra Network
Professional Monitoring
24/7 Support
FEATURES

Powerful features made simple

Professional monitoring

24/7 every day of the year

Works everywhere there is service

On Australia's most reliable and extensive network

No Wi-Fi or SIM required

Inbuilt Telstra 4G connectivity

Keep family in the loop

Record up to 5 emergency contacts

GPS location sharing in emergencies

Operators receive live GPS location during alerts

Next-gen hard falls detection

With fewer false alarms than previous technlogies

Suitable for wet areas

Water resistant (IP67 certified)

12 month warranty

Added peace of mind

How it works

24/7 support on your wrist

Get help any time, day or night. Activating your Watch connects you to our response centre, where trained operators provide the support you need.

All our operators are trained in first aid and emergency response

We contact family or emergency services if required

Our operator stays on the line with you until help arrives

Works anywhere at home and in the community

Designed for those on the move, the Umps Watch connects via Australia’s most reliable network, working seamlessly indoors and outdoors.

Lightweight and comfortable

Battery typically lasts 3 days or 120 hours in standby

Next-gen hard fall detection with fewer false activations

Australian based support for your peace of mind

When you join Umps, you’re supported by our Australian based team every step of the way.

Your Umps Watch will arrive fully set up and ready to plug in

Upon arrival, you’ll receive a welcome call to explain your Umps Watch

Ongoing support to keep your Umps Watch online

HOW IT WORKS

Getting started is quick and easy

Our Australian based team is available to support you every step of the way.

STEP 1

Order your Umps Watch

Place your order through the Umps website or contact us to order over the phone.

STEP 2

Complete your Registration

We’ll contact you to answer any questions you have and collect information about your nominated contacts.

STEP 3

Receive your Umps Watch

We post your Umps Watch within 24 hours of completing your registration. It will arrive fully set up and ready to plug in.

STEP 4

Start wearing your Umps Watch

Power on your Umps Watch and you’re ready to go. Our team will also call to make sure you’re comfortable using your Umps Watch.

OUR STORY
Designed to support our family

“We first developed our technology to support my grandpa after a fall. He wanted to continue living at home doing the things he loved, and we were committed to making that a reality. We all called him Umps.

Now, we bring that same commitment to your family”.

Adam Jahnke, Founder and CEO

Frequently Asked Questions

We’ve answered the most commonly asked questions here.

How much does the Umps Watch Personal Alarm cost?

If buying directly from Umps, your Umps Watch personal alarm will cost $495 for everything you need to get started. Ongoing service costs are $22 a month, and include cellular connectivity and 24 x 7 monitoring.

Where can I use the Umps Watch?

You can use the Umps Watch everywhere there is Telstra signal. It is designed for people on the move who want a personal alarm at home and out in the community.

Does my Umps Watch need to be charged?

Yes, your  Watch is like a mobile phone and needs to be charged regularly. With typical usage we see the battery last three days or 120 hours in standby mode. We recommend that our customers charge their Watch every night to form a habit.

What happens when I activate my Umps Watch alarm?

When activated, your Umps Watch connects you to our 24/7 Australian-based monitoring centre. A real person will speak with you and provide any necessary support, whether it’s connecting you with a loved one or, in the case of an emergency, dispatching an ambulance.

Does the Umps Watch detect falls?

Yes. The Watch detects hard falls with fewer false alarms than previous technologies. Please note: falls detectors can miss some falls, so use this as backup protection.

Can I wear my Umps Watch in the shower?

Yes. The Umps Watch is completely waterproof.

What happens if I accidentally activate my personal alarm?

The Umps Watch has been designed to avoid accidental activations. However, if you accidentally trigger your personal alarm, you can cancel the alert within a few seconds. Alternatively, you can just let one of our friendly operators know it was unintentional.

How fast will it take for my Umps Watch to arrive?

We dispatch all orders by express post within 2 business days, which means in most cases you should receive your order in the same week it’s placed.

Can I use my Home Care Package to fund my Umps Watch Personal Alarm?

Yes. Your home care provider can refer you to receive an Umps Watch. If you provide us with their details we are happy to contact them to discuss ordering and payment through your package.

I still have questions. Can I speak to someone?

Of course, please call us on 1300 907 272, or fill out the enquiry form and we'll call you back.

Still have questions?

Contact us for further assistance.

COMMUNITY BASED PERSONAL ALARM

Umps Watch

$495
+
$22
/ month
Free next day shipping
SIM and connectivity included
No lock-in contracts
First month free
Talk to us First
Umps Watch x 1
Sleek charging dock
Connectivity
Telstra Network
Professional Monitoring
24/7 Support